Responsible Gaming
Our Commitment to Safe Gaming
At Hakuna Matata Fest, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please play responsibly and within your means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction in India to access and use our platform. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not participate in gaming activities on our website.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Chasing Losses: Continuously trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Keeping your gaming habits secret from family or friends
- Loss of Control: Unable to stop gambling or stick to set limits
- Spending More Time/Money: Gradually increasing the amount of time and money spent on gaming
- Neglecting Responsibilities: Gaming interferes with work, school, family, or relationships
- Gambling to Escape: Using gaming to cope with stress, anxiety, or other emotional issues
- Borrowing Money: Taking loans or borrowing from others to fund gaming
- Lying About Gaming: Being dishonest with others about the extent of your gaming
- Mood Swings: Experiencing irritability, anxiety, or depression related to gaming
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the maximum amount you are willing to lose
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set a timer to limit your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you need a break
- Account Closure: Close your account if you wish to stop gaming entirely
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
India
- All India Institute of Mental Health (AIIMH): Provides mental health support and counseling services
- AASRA (Helpline): +91 22 2389 5544 – Emotional support and crisis intervention
- iCall Helpline: +91 9152987821 – Mental health support and counseling
International Resources
- GamCare (UK): www.gamcare.org.uk – Free support and advice for problem gambling
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Information and resources
- National Council on Problem Gambling (US): www.ncpgambling.org – 1-800-GAMBLER hotline and resources
If You Need Help
Remember: There is no shame in seeking help. Problem gambling is a treatable condition, and support is available 24/7. If you experience any signs of problem gambling, we strongly encourage you to:
- Contact a local support organization or counselor
- Speak with a trusted friend or family member
- Use the self-help tools available on our platform
- Consider self-exclusion if necessary
Your wellbeing is our priority. Please play responsibly and seek help if you need it.